Who we are
Global Care Australia (GCA), ABN 94 477 463 652 and its related entities recognise that the right to privacy of all persons is very important.
Our obligations under the Privacy Amendment (Enhancing Privacy Protection) Act 2012 is to comply with the Australian Privacy Principle 1.4 which requires us to set out our policies on the management of personal information in a clearly expressed document which is free of charge to anyone who asks for it.
Images of individuals in photographs or film are treated as personal information under the Privacy Act where the person’s identity is clear or can reasonably be worked out from that image. We uphold that all photographs and video footage of individuals will be used solely for GCA related purposes including at times promotion. Both video and still photography are an active part of the church life, ministries, activities and services. GCA uses video and still photography for Global Care related purposes or promotions. In accordance with the privacy act an individual’s consent will be sought if the photograph or video records sensitive information about the individual. Where practically possible GCA will seek the consent of individuals in other cases. If you would like to have a video or still image removed from any material, please contact us.
A “cookie” is a packet of information that allows the Company server to identify and interact more effectively with your computer.
When you access our web site, we send you a temporary or “session cookie” that gives you a unique identification number. A different identification number is sent each time you use our website. Cookies do not identify individual users, although they do identify a user’s Internet browser type and your Internet Service Provider. Shortly after you end your interaction with our web site, the cookie expires. This means it no longer exists on your computer and therefore cannot be used for further identification or access to your computer.
Without cookies certain personalised services cannot be provided to users of our website, accordingly you may not be able to take full advantage of all of the Company website features if cookies have been disabled.
Links to other sites
The GCA website may contain links to other external sites. We are ultimately not responsible for the privacy practises or the content of such external web sites. We encourage you to read and understand the privacy policies on those websites prior to providing any information to them.
Who we share your data with
We do not share your personal information with other organisations unless you give us your express consent, or where sharing is otherwise required or permitted by law, or where this is necessary on a temporary basis to enable our contractors to perform specific functions.
We have a strict duty to maintain the privacy of all personal information we hold about you. However, certain exceptions do apply. For example, where disclosure of your personal information is:
- Authorised or required by law, e.g. disclosure to various government departments and agencies such as the Australian Taxation Office, Centrelink, Child Support Agency or disclosure to courts under subpoena.
- In the public interest, e.g. where a crime, fraud or misdemeanour is committed or suspected, and disclosure against the customer’s rights to confidentiality is justified.
- With your consent, this may be implied or express, verbal or written.
The purposes for which we collect, hold, use and disclose personal information
We use personal information you provide only for purposes consistent with the reason you provided it, or for a directly related purpose. Generally we will not use your personal information to market to you unless we have either your implied or express consent but in situations where it is impractical to obtain your prior consent, we will ensure you have an ability to opt out of such future communications.
Generally, GCA will collect personal information directly from you, and only to the extent necessary to provide a product or service, or to carry out our internal administrative operations.
We may collect personal information from you when you:
- Fill in an application form, or register for a conference or event;
- Make a donation;
- Acquire goods or services through our website;
- Register with INC Collective;
- Access social media platforms;
- Participate in local church or operation activities;
- Deal with us over the telephone;
- E-mail us;
- Ask us to contact you after visiting our web site; or
- Have contact with us in person.
Complain about a breach of the Australian Privacy Principles
GCA is committed to working to obtain a fair resolution of any complaint or concern about privacy.
To contact us with a compliment or complaint or a privacy question, you can:
Write to us at: PO Box 2246 Mansfield BC QLD 4122
Call our GCA office: 07 5506 5100